Privacy Policy

aroKonnect is a digital services platform operated by ARO GLOBAL SERVICES , Nigeria.

This Privacy Policy explains how aroKonnect collects, uses, stores, and protects information when you use the aroKonnect website or mobile application.

By using aroKonnect, you agree to the practices described in this Privacy Policy.

When you create or use an aroKonnect account, we may collect information necessary to provide our services, including:

• Name
• Username
• Email address
• Phone number
• Password and authentication information
• Account information
• Wallet and transaction information
• Airtime and data purchase information
• Information provided when contacting customer support

We may also collect limited technical information, such as your device type, operating system, application version, IP address, and security or diagnostic information when necessary to operate and protect the service.

aroKonnect allows users to sign in or register using their Google account.

When you use Google Sign-In, we may receive information provided by Google, such as your:

• Name
• Email address
• Google account identifier
• Basic profile information necessary for authentication

We use this information only to verify your identity, create or associate your aroKonnect account, authenticate your login, and provide and secure aroKonnect services.

aroKonnect may use third-party payment and service providers to process payments and fulfil requested services.

Depending on the transaction, necessary information may be shared with the relevant provider, such as a phone number, transaction reference, amount, or service information.

Payment information may be processed directly by third-party payment providers. We do not intentionally store complete payment-card details such as full card numbers or card security codes on aroKonnect's servers.

Third-party providers process information according to their own applicable privacy policies and terms.

We do not sell or rent your personal information.

We may share information where reasonably necessary to operate aroKonnect, including with:

• Payment processors.
• Telecommunications and digital-service providers.
• Technology and infrastructure providers.
• Security and fraud-prevention providers.
• Government, regulatory, or law-enforcement authorities where required by law.

We only share information reasonably necessary for the relevant purpose.

We use reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or loss.

These measures may include encrypted connections, secure authentication, password hashing, access controls, transaction monitoring, and other application and server security measures.

However, no electronic system or method of transmission can be guaranteed to be completely secure.

We retain your information for as long as reasonably necessary to provide our services, maintain transaction records, prevent fraud, resolve disputes, and comply with applicable legal or regulatory obligations.

You may request deletion of your aroKonnect account and associated personal information.

We will process eligible deletion requests and delete or anonymize associated personal information where legally and operationally possible.

Certain transaction, financial, security, or legally required records may need to be retained for a reasonable period where required by law or necessary for legitimate purposes.

You may contact us to:

• Request access to information associated with your account.
• Request correction of inaccurate information.
• Request deletion of your account.
• Ask questions about how your information is handled.

We may require reasonable verification before processing certain requests to protect your account and personal information.

We may update this Privacy Policy when our services, technology, or legal requirements change.

When we make significant changes, we will update the Last Updated date displayed at the top of this page.

We encourage users to periodically review this Privacy Policy.